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FAQ - General

Q The patients chosen provider doesn't offer patient transport. Can they get transport help from the NHS?
Some people are eligible for non-emergency patient transport services (PTS). These services provide free transport to and from hospital for:
• People whose condition means they need additional medical support during their journey to hospital,
• People who find it difficult to walk,
• Parents or guardians of children who are being transported.
The PTS may not be available in all areas. A patient wanting to find out if they are eligible for PTS and how to access it, should speak to their GP.